We’re a diverse group of doers, problem-solvers, big-thinkers, and life-long learners who challenge the way things have been done and ask, “Why not?” We put relationships first and welcome each other’s differences, backgrounds, and perspectives.
Together, we’re connected by the same drive—to be a champion for all students and help them make smart decisions with confidence. Do more than join something—change something…for students, for future generations, and for the future of education.
Diversity, equity, and inclusion have always been at the heart of our culture. Our transformative and ongoing journey continues to empower our workforce, nurture diversity and inclusion, and foster a mission-led culture.
U.S. News and World Report has named Sallie Mae as one of the 2024-25 Best Companies to Work For based on how we support our people with a diverse, flexible work environment, opportunities for career advancement, and more.
For the second consecutive year, the Dave Thomas Foundation for Adoption recognized Sallie Mae as one of the top 100 organizations in the U.S. who strive to make adoption and foster care supported options for every working parent.
What I love most about my job is my coworkers, hands down. We laugh, we collaborate, and we make amazing things happen every day.
Julie
IT
I love the people I work beside—the comradery, the teamwork, and the unceasing support. I am learning all the time from the best people.
Country
Compliance
I'm proud of the work that all of us do together—breaking down barriers and helping so many make higher education achievable.
Kelly
Sales
I’ve been here for many years now, and one of the big factors in staying is the importance given to work-life balance. All of us are juggling many hats and Sallie Mae always puts our well-being first.
Dan
Product
Being a part of the team and observing how each role, each voice, and everyone’s collective contribution delivers our results is remarkable and something I genuinely enjoy.
Eric
Loan Operations
Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).
Health care
You have unique needs—choose the plan that works best for you and your family. We offer four medical plan options as well as dental care, vision coverage, and flexible spending accounts.
Wellness
Your well-being comes first. We provide fitness centers/gym subsidies, wellness education, and financial incentives for participating in our Get Up & Go program.
Financial well-being
Take care of your financial life with a 401(k)-company match, employee stock purchase plan, and employer-paid basic life insurance and short-term disability insurance.
Paid time off
Enjoy time away from work when you want it—to rest, travel the world, or simply do something for yourself. You’ll get generous paid time off, floating holidays to schedule as you choose, and 12 paid holidays.
Support for new parents
Get the time you and your family need. Primary caregivers get 16 weeks of 100%, fully paid time off and secondary caregivers get eight weeks for birth or adoption. Sallie Mae also offers up to $10,000 in adoption assistance.
Educational assistance
Life-long learning is part of our DNA. Advance your career with up to $10,000 in tuition reimbursement per year, get paid time off for professional exam prep, and apply for our family scholarships.
Military service support
Serving our nation means you get our support. We continue salary/benefits for employees on active duty, offer flexible scheduling and time off for training and deployment, and provide military caregiver leave.
Volunteering
Helping animals, inspiring children, improving the environment—we offer paid time off for you to volunteer for the things you’re passionate about.
Pet insurance
Furry friends are family, too. We offer two different pet insurance programs to choose from.
At each of our offices, the people and the work they do drive the unique culture.
Newark, Del.
Our headquarters sit just an hour outside Philadelphia, Pa., in Newark, Del. The largest of our offices, Newark is home to employees who work in credit, collections, risk, customer experience, product marketing, corporate marketing, and human resources. This group loves to get together to celebrate events and each other—and to help out in their communities.
Indianapolis, Ind.
Information technology and operations are the core of our growing Indianapolis office. Credit, collections, customer experience, and IT teams work together here in a fast-paced, collaborative environment.
Salt Lake City, Utah
With the mountains in the background, our picturesque Salt Lake City office is home to employees who work in bank and retail deposits, accounting, and administration. At this smaller site, camaraderie is huge. The teams work together inside and outside the office—carving out time for volunteering and the outdoors.
Newton, Mass.
Our digital, brand, and creative hub sits just minutes outside of Boston, Mass. Teamwork makes the dream work here. The brand, IT, and internal Creative Agency teams enjoy working in a laid-back environment that’s all about innovation.
Sterling, Va.
A work-hard, play-hard attitude is the vibe at our Sterling, Va. office. It’s home to employees who work in business development, accounting, corporate finance, IT, loan operations, and legal. With the metro directly outside and Washington D.C. just 30 minutes away, the office is an easy commute.
New Castle, Del.
Right down the street from our headquarters, the Christiana office is home to our operations teams, including servicing, school assist, collections, underwriting, fraud, office of the customer advocate, and customer communications. The site has state-of-the-art call center design and technology—and an open floor plan for teamwork and collaboration.
