About us

Senior management

Albert L. Lord
Vice Chairman and Chief Executive Officer

John F. Remondi
Vice Chairman and Chief Financial Officer

C.E. Andrews
President

Robert S. Autor
Executive Vice President, Operations and Technology

Barry S. Feierstein
Executive Vice President, Sales and Marketing

J. Lance Franke
Executive Vice President, Corporate Finance

John (Jack) Hewes
Executive Vice President and Chief Credit Officer

Jack Lavin
Executive Vice President and CEO of Asset Performance Group (APG)

Michael E. Sheehan
Senior Vice President and General Counsel

Would you like to correspond with Sallie Mae’s senior management?

If so, please contact Sallie Mae’s Customer Advocate Unit. We are dedicated to reviewing and responding to customer correspondence addressed to the Chief Executive Officer and other members of the executive management staff at Sallie Mae. We work closely with the Executive Management and service teams within Sallie Mae to respond to your inquiries and ensure that your feedback is heard. We are here to help!

SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.